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About Prudential HVAC

Keeping Families Comfortable For Over 75 Years

Since 1947, Prudential Heating and Air Conditioning has been serving families throughout Louisville with trusted HVAC repairs and services. At Prudential, we like to say it’s all about families. We serve families, we consider our team members family, and we’re family-owned.
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About Prudential

Our Promise

“Our Job Is Not Complete Until You Are Completely Satisfied!” This is not just our promise, it is our philosophy. We say this because we mean it. If you are not satisfied with your Prudential experience, we promise to make it right. We’ll do whatever is necessary to take care of you and all of your heating and cooling needs.

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Founded on Satisfaction

Prudential Heating and Air Conditioning Company, Inc., founded by Frank H. Arnold, Sr., has been serving the heating and cooling needs of homeowners and businesses in the Greater Louisville and Southern Indiana area since 1947. Prudential specializes in the installation, maintenance and repair of heating, air conditioning and indoor air quality systems for residential and commercial clients. For over 75 years, honesty, integrity and value have earned us the confidence and respect of this community. Client satisfaction has been and will continue to be the standard by which we measure our success.

The Prudential Family

We are nothing without people. It’s our people that differentiate us from a commoditized service. It’s the people we serve that allow us to thrive. HVAC technology is the means by which we solve problems, but ultimately it’s always about people. From management to technicians, the Prudential team brings professionalism, skill and friendliness to every heating and cooling project.

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Our Promise to You

Our Clients Come First

With an unparalleled commitment to our clients, Prudential has always kept your health, safety, and comfort at the forefront of everything we do. Each home and each job is different, and we’ll take the extra time to listen and understand exactly what you want and need. Then, we’ll deliver!


The quality of the air we breathe affects our health and well-being, especially as people are spending more time indoors than ever before. If not properly managed, poor air quality can aggravate existing health conditions, including asthma and allergies, and lead to numerous other potential health problems. Prudential can help to make the air in your home healthy and clean.


The HVAC industry deals with carbon monoxide venting, natural and LP gas, and high-voltage electricity, which can all present serious safety hazards if not handled properly. You can trust the experts at Prudential have the experience needed to keep you and your family safe.


Duct design, heat load calculations, equipment sizing, and proper installation can all affect the level of comfort in your home, making some rooms drafty while others feel too warm or too cool. This can leave you feeling uncomfortable — in your own home! We have years of experience to ensure you’ll be comfortable year-round.

Community Involvement

Prudential Cares Program

We believe that being involved with and serving our community is a vital part of our mission as a small, locally-owned business. For the past seven decades, we’ve been fortunate enough to work with several local charities and nonprofit organizations to help those in need. Earlier this year, we implemented a new program that we hope will allow us to help even more: our Prudential Cares Program. We established the Prudential Cares Program because we believe that thriving businesses are built on thriving communities.

Each year through the Prudential Cares Program, employees within Prudential Heating and Air Conditioning nominate charities that are dear to them, and from those nominated, one is chosen to be the sponsored organization for the year. This allows Prudential to give back to their community while also getting the team involved in fundraising for nonprofit organizations across Kentucky and Southern Indiana.

Harbor House

Ken-ducky Derby

​Harbor House of Louisville is a nonprofit organization, dedicated to empowering individuals with disabilities and their families to lead fulfilled and productive lives. Our mission is to promote and help raise funds for Harbor House to expand its facilities so that they may enhance the lives of many generations within our community.

Feel the Love

​​The Feel The Love™ program began in 2009, and through this program, Lennox has donated over 1,000 furnaces for those in need throughout the U.S. and Canada. We have partnered with Lennox to lend a helping hand by installing a FREE high-efficiency, furnace or air conditioner to people in our community who have lost their job, are struggling veterans, disabled, ill, elderly, or on a limited income.
Reviews & Quotes

What Our Clients Say About Us

Read Our Reviews

Recently we had to get a new Home AC unit after about 5 companies had come out to quote the job Prudential came out, gave a very fair estimate, their staff was extremely polite and professional. The job was done in a timely manner and my wife is extremely happy we have ice cold AC again! Thank you! Would highly recommend 👍🏼👍🏼

Chad Shelton

I'm in a new subdivision, Rock Springs, and checking out the ducting in my basement I noticed a portion of the return duct missing. Contacted Prudential this morning around 10am and a service tech was at my home at 1:30pm and took care of the return duct and performed a detailed inspection of the complete system. The reviews here are good, so was somewhat expecting good service, but this prompt and professional service I enjoyed exceeded my expectations, and that on a free warranty call.

Ron Gratton

My wife and I are so very pleased with our new furnace and air. Great experience starting with salesman, thru duct cleaning, and finally installation. Extremely professional from start to finish. MY last HVAC was Lennox, and it lasted 25 years, and I have no reason not to believe this unit will not exceed my expectations. My first electric bill was half of what it was last year and the atmosphere in the house has a very noticeable difference. We love it. I would go out of my way to recommend Prudential and their very fine quality Lennox products and service.

Charles Duncan

Prudential installed the original HVAC in my home 21 years ago. Each spring and fall they have arrived to check proper functioning. Each time an emergency occurred (not many) they were right there to help. The new installation was to replace an aging unit and gain efficiency. The sales person was great at explaining to the options and the installation team was quick, clean, efficient and friendly. I could not ask for more. They are my go-to dealer.

George Street
Service Area

Available 24/7 Across Kentuckiana

We are all about the comfort of our clients, and that means being there to solve your heating or cooling problem when you need us. In an industry where accessibility matters, we will always do our best to be available as quickly as possible without diminishing our outcomes or the work-life balance of our team members.

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Your Satisfaction is Our Top Priority

Schedule a visit to get a free, no-obligation estimate. When you call Prudential, you’ll get a professional presentation to inform you of the options available for your home, not a pushy sales pitch.