“Our Job Is Not Complete Until You Are Completely Satisfied!” This is not just our promise, it is our philosophy. We say this because we mean it. If you are not satisfied with your Prudential experience, we promise to make it right. We’ll do whatever is necessary to take care of you and all of your heating and cooling needs.
Prudential Heating and Air Conditioning Company, Inc., founded by Frank H. Arnold, Sr., has been serving the heating and cooling needs of homeowners and businesses in the Greater Louisville and Southern Indiana area since 1947. Prudential specializes in the installation, maintenance and repair of heating, air conditioning and indoor air quality systems for residential and commercial clients. For over 75 years, honesty, integrity and value have earned us the confidence and respect of this community. Client satisfaction has been and will continue to be the standard by which we measure our success.
We believe that being involved with and serving our community is a vital part of our mission as a small, locally-owned business. For the past seven decades, we’ve been fortunate enough to work with several local charities and nonprofit organizations to help those in need. Earlier this year, we implemented a new program that we hope will allow us to help even more: our Prudential Cares Program. We established the Prudential Cares Program because we believe that thriving businesses are built on thriving communities.
Each year through the Prudential Cares Program, employees within Prudential Heating and Air Conditioning nominate charities that are dear to them, and from those nominated, one is chosen to be the sponsored organization for the year. This allows Prudential to give back to their community while also getting the team involved in fundraising for nonprofit organizations across Kentucky and Southern Indiana.
Recently we had to get a new Home AC unit after about 5 companies had come out to quote the job Prudential came out, gave a very fair estimate, their staff was extremely polite and professional. The job was done in a timely manner and my wife is extremely happy we have ice cold AC again! Thank you! Would highly recommend 👍🏼👍🏼
I'm in a new subdivision, Rock Springs, and checking out the ducting in my basement I noticed a portion of the return duct missing. Contacted Prudential this morning around 10am and a service tech was at my home at 1:30pm and took care of the return duct and performed a detailed inspection of the complete system. The reviews here are good, so was somewhat expecting good service, but this prompt and professional service I enjoyed exceeded my expectations, and that on a free warranty call.
My wife and I are so very pleased with our new furnace and air. Great experience starting with salesman, thru duct cleaning, and finally installation. Extremely professional from start to finish. MY last HVAC was Lennox, and it lasted 25 years, and I have no reason not to believe this unit will not exceed my expectations. My first electric bill was half of what it was last year and the atmosphere in the house has a very noticeable difference. We love it. I would go out of my way to recommend Prudential and their very fine quality Lennox products and service.
Prudential installed the original HVAC in my home 21 years ago. Each spring and fall they have arrived to check proper functioning. Each time an emergency occurred (not many) they were right there to help. The new installation was to replace an aging unit and gain efficiency. The sales person was great at explaining to the options and the installation team was quick, clean, efficient and friendly. I could not ask for more. They are my go-to dealer.
We are all about the comfort of our clients, and that means being there to solve your heating or cooling problem when you need us. In an industry where accessibility matters, we will always do our best to be available as quickly as possible without diminishing our outcomes or the work-life balance of our team members.
Schedule a visit to get a free, no-obligation estimate. When you call Prudential, you’ll get a professional presentation to inform you of the options available for your home, not a pushy sales pitch.