Repair

If you have a breakdown or if your heating and air conditioning equipment is not working properly, we can help. We service all makes and models. Call us 24 hours a day - (502) 966-5813.

In the event that your heating and air conditioning equipment needs servicing, you have one less thing to worry about since Prudential is just one call away. We’ll service any brand of equipment, including those that we did not install. Our service department offers service during regular business hours, emergency service 24 hours a day, and an affordable maintenance program that will ensure your equipment is running safely, efficiently, and reliably all year long. Click here to learn more about the benefits and advantages of our maintenance program, or call us to speak with a member of our friendly staff.

You Get What You Pay For

Often times companies will hire low-skilled technicians that do not have the proper training to accurately diagnose your heating and cooling problems. This allows for cheaper service rates. They may just replace parts and components until they find the actual problem, costing you much more money than is necessary. The efficiency of your heating and cooling system depends not only on the equipment itself, but also on the technician servicing and maintaining it. Prudential provides extensive training for our technicians, many of them NATE certified, to ensure you receive proper service the first time, to save you money.

Also, be aware of companies who will offer equipment at a very low price. Often times subcontractors will be hired and then will cut corners during your installation. We guarantee our labor and never hire subcontractors to do any of our work.

Quality Technicians

Prudential maintains more than 20 service technicians, many of which are NATE certified. The technicians drive fully-stocked service vans with GPS systems to allow the technician to get to your home quickly and to prevent having to make multiple trips. Before hiring a technician, Prudential completes a background check, driving record check, and drug screening to ensure that our technicians are professional, courteous, drug-free, and qualified. After all, you wouldn’t invite someone into your home who didn’t meet those qualifications.


There is never a convenient time for your heating or cooling system to have problems. However, our professional technicians are available 24 hours a day to try to make a breakdown as small of an inconvenience to you as possible. Give us a call – we can help!