What Our Customers Are Saying

At Prudential, we take pride in our work and in a job well done. We strive to provide the best service to each and every one of our customers. After all, without them, we could not be in business. Please read the testimonials below from several of our satisfied customers. We also have a profile page on Angie's List that discusses the quality and professionalism with which we perform our job.

“Your service was exceptional. The two men who installed our furnace were great!! They answered all my questions, were friendly and very professional.”
- L.S. Luster 40241

“We are very satisfied with our new zoning system and air filter and the comfort they provide us with in our home. All your employees acted in a professional manner. Thank you.”
- M. Liesinger 40059

“The gentleman who did my duct cleaning did a thorough and great job! He should be rewarded for his performance and for being a perfect gentleman.”
- B. Cooksey 40213

“I called your company for service on July 9th, after recommendations from my parents and in-laws. On July 10th, your technician came out to assess air flow problems in my home. He was very detailed and specific as to what the problems were. We have a new home and have had nothing but problems since we moved in. I just wanted the problems fixed right after 1 ½ years.

On July 19th, your technicians returned in 100 degree heat, in the attic to install elbows and baffles in all the lines. They weren’t real happy about the heat index, but they did it anyway and did a GREAT job.

I just wanted to let you know, I plan on recommending Prudential to anyone who needs service in the future. I am very grateful to your technicians for doing such a great job, so quickly! I had over a dozen visits, by your competitor, to my house before they arrived and said it still wasn’t right. I really appreciate that your guys did it right the first time with a great attitude.

Thanks so much for providing GOOD, QUALITY service to this community!”
- J. Muncy 40299

“When I called for an appointment, the representative I spoke with was knowledgeable, pleasant, and professional. The service technician was on time for the service call and also very pleasant. Even though the work performed was minimal, the technician talked me through the whole process, explaining regular maintenance techniques I should use to prevent future problems. He was prompt, professional, and did the job quickly.”
- Angie’s List User

“Service was efficient and courteous. Work completed expertly. He did not try to upsell me a new air conditioner (which I had feared would happen - mine is probably 30 years old.). He was fair in his pricing for service.”
- Angie’s List User

“The person generating the quote was very knowledgeable and helpful. Their quote was on par with 4 other quotes that I received. The installers came in and were very professional. Extremely happy with the work that they performed.”
- Angie’s List User

“My wife and I were very impressed with them. My wife handled the phone calls and they were very respectful to her. When they came out to our house they showed us what they were doing and gave us tips on what to look for that would be a sign of a problem. Later, we did sign a service contract with them, so that they can service our unit when needed.”
- Angie’s List User

“They are polite and professional and keep my furnace clean and running well. I really like the service agreement that we have with the company because it allows them to come out at least twice a year to make sure my furnace is running well.”
- Angie’s List User

“Prudential has been very good to me. When I first moved into my home, I had a heating and air conditioning unit installed because I had an old unit that needed to be replaced. Being a single woman, I appreciate that they were very courteous and reasonable with me.”
- Angie’s List User

“They were the best group I’ve ever dealt with. They did everything they said they were going to do. They showed up on time, did the job, and cleaned up and left. They did the job in about 6 hours. They were very good.”
- Angie’s List User

“I’m very pleased with them for many reasons. Punctuality, courtesy, quality of work, and the friendliness of the employees is why I decided to sign a maintenance contract with them.”
- Angie’s List User