Brief History
After a tour in the U.S. Navy during WWII and graduating from the University of Louisville, Frank H. Arnold, Sr. founded Prudential Heating and Air Conditioning Company on August 1, 1947. Located at 609 S. 3rd Street, Prudential humbly began with a part-time bookkeeper, two mechanics, and one truck. Mr. Arnold believed that by providing quality products combined with a hard-working and honest work ethic, Prudential could become a reliable, service-oriented company for homeowners and businesses in Greater Louisville and Southern Indiana.
Prudential and its employees struggled for a few years trying to build a reputation and earn customer loyalty. With positive attitudes, hard work and dedication, Prudential slowly grew and began serving a larger customer base. In 1954, Prudential began using quality Lennox® products to provide only the best for its customers. Even today, Prudential is a loyal Lennox® dealer.
Soon the company grew and moved to 820 W. Market Street and then again to 305 E. Southern Heights. Frank Arnold believed that promoting growth would allow Prudential to continue to serve customers at the highest level possible.
Prudential moved locations once again to 4724 Allmond Avenue to further facilitate the needs of its customers. Today, Prudential operates a 25,000 square foot office building at 3302 Gilmore Industrial Boulevard including a fully-stocked warehouse and custom sheet metal fabrication shop. Many companies have come and gone, but Prudential has stood the test of time and has consistently proven that it is the premier heating and air conditioning company in Louisville. We have been recognized many times by various respected authorities within the industry and have also received many awards. None of this would be possible without the loyalty of our customers and the satisfaction that we provide to them through hard work, dedication, and quality service and installation.
One of the main things that sets Prudential apart from other companies is the quality of our people. Many of these people have worked for Prudential for many years. We will treat your needs and your home as if they were our own. We will take the time to listen to your needs, review your situation, and share our knowledge and experience with you. It takes some extra time, but we think your comfort and satisfaction is worth it.
Since its beginning, Prudential has been family-owned and operated. Today, Frank Arnold, Jr. and Ron Kramer oversee the operations while continuing the simple and basic philosophy of Complete Customer Satisfaction that Frank Arnold, Sr. established years ago. Frank Arnold, Jr. and Ron Kramer are personally available to all of our customers through telephone, mail, and email everyday.
Please explore our website further to learn how Prudential really is different and how we can serve all of your heating and cooling needs. We hope to earn your business and look forward to serving you!